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POS, MOBILE, AND KIOSK PRINTERS TACKLE NEW CUSTOMER ENGAGEMENT DEMANDS Effective customer engagement at the point-of-sale/service can now require a mix of technologies to address emerging customer expectations in retail and hospitality applications. Specifically, mobility and self-service solutions are now important considerations, alongside traditional point-of-sale systems.
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ROUTE TO SUCCESS: SEIKO INSTRUMENTS VAR HELPS MANUFACTURER STREAMLINE OPERATIONS Getchell Brothers Inc., a 4^th-generation family-owned ice manufacturing company, is one of the largest and oldest ice companies in New England. The company began operations in 1888, cutting ice blocks from the Penobscot River. Getchell Brothers attributes its continued success, in part, based on effective technology investments, such as becoming an early adopter of route management technology. Through this process, though, Getchell Brothers learned some important lessons regarding reliability of the product and vendors, and the longevity of the system platform.
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KEYS TO SUCCESS IN A FRAGILE RECOVERY This Seiko Instruments article, published by the Retail Solution Provider Association's connect Magazine, discusses how recent developments have added new complexities to the existing challenge of competing in a fragile economic recovery, highlighting critical steps needed to capture new IT investments.
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2011 CHANNEL OUTLOOK Evolving application requirements and recent business and legislative developments are creating unique opportunities for companies to invest smartly and seize measurable competitive advantages.
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KIOSK DESIGN SEMINAR Hosted by the Digital Screenmedia Association (DSA), this webinar focuses on critical kiosk design issues and potential pitfalls that must be addressed to ensure successful kiosk deployment.
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WIRELESS MOBILE CITATION SYSTEMS: LOWER COST, INCREASE REVENUE Law Enforcement Technology Magazine Mobile citation systems address the need to reduce costs and increase revenue by automating the time-consuming and costly steps involved in legacy paper-based processes and by synchronizing data among the various stakeholders, in real time.
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MOBILE PRINTERS CONTINUE TO ADD VALUE ACROSS THE ENTERPRISE Integrated Solutions Magazine Mobile printers allow end users to print labels, tickets, receipts/invoices, and other documentation at the point of activity - all of which improves accuracy and efficiency, while untethering workers from larger desktop or fixed-mount printers. With advancements in printing technology and processor technology, mobile printers are now faster, smaller, and easier to use than ever before.
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WHY MOBILE PRINTING IS NOW A BUSINESS IMPERATIVE Five years ago, the retail floor was the number one application for mobile printing. At the time, retailer investment in mobile printers surpassed the next highest category by more than 20%. Aberdeen Group now reports that 40% of service organizations intend to utilize mobile printers in 2010, a 12% increase from 2009. What is driving this adoption?
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CHOOSING THE RIGHT KIOSK PRINTER: WHAT TO KNOW BEFORE YOU BUY Self-service technology continues to offer compelling solutions for companies trying to combat the current recessionary downturn. A recent Venture Development Corporation (VDC) study predicts 15% annual growth through 2013, based on the technology's ability to help deployers improve efficiencies, reduce costs, and upsell customers. As a kiosk vendor looking to deliver on these promises in your next project, you need to consider a number of important design factors.
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GAIN AN EDGE WITH A GLOBALLY RECOGNIZED GREEN CERTIFICATION Awareness of environmental issues is at an all-time high. As a self-service technology manufacturer or solution provider looking to benefit from the momentum toward greater environmental awareness, you face important questions. Will going green benefit your business? How do you convey a credible environmental message to customers and business partners? Which green initiative is the right one to pursue?
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MINIMIZING MANUFACTURING AND OPERATING COSTS FOR SELF-SERVICE APPLICATIONS When Triton, the largest provider of off-premise Automatic Teller Machines (ATM) in the US and fourth largest ATM vendor worldwide, decided to add to its product line, it chose a Seiko Instruments APU-9000 thermal printer based on the CAP9000 printer platform.
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SEIKO INSTRUMENTS MOBILE PRINTERS A HIT FOR LEADING ROUTE ACCOUNTING VAR Companies that rely on route drivers as their primary customer interface often face the same fundamental challenge: how to exercise better control over critical accounting and operations activities, including logistics scheduling, driver productivity, receivables and cash flow.
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SEIKO INSTRUMENTS MOBILE PRINTER SAFEGUARDS LA COUNTY SHERIFFS, POLICE Crossroads Software needed a better way to print traffic citations in the field while protecting police officers. The companys Handheld Citation and Report Writing system enables officers nationwide to quickly capture a motorists data using a handheld computer, or PDA.
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RX: KIOSK FOR CONVENIENCE, ASTERES SCRIPTCENTER The ever-increasing number of prescriptions that must be filled on a daily basis and a shortage of qualified pharmacists have resulted in longer lines and extended wait times at retail pharmacies nationwide. A dependable, reliable alternative to dispensing prescriptions is needed.
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TERUMO CARDIOVASCULAR: PRECISION PRINTING AIDS NEW CARDIAC SURGICAL PRACTICE Cardiac surgery, with cardiopulmonary bypass, is an extremely delicate yet potentially life-saving procedure. During the process, the patients blood flow must bypass the heart and lungs, giving the cardiothoracic surgeon a bloodless, motionless field in which to work.
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SEIKO INSTRUMENTS AND BIODYNAMICS, A HEALTHY PARTNERSHIP Biodynamics Corporation is a leading provider of healthcare solutions for body composition analysis. The company offers products, protocols, training, and tools for the assessment of fluid and tissue compartments in the human body using bioimpedance analysis technology.
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A PRIMER ON SELECTING PRINTERS FOR EMBEDDED APPLICATIONS This white paper examines the printer technologies that are available for embedded applications, explains why direct thermal technology is ideal for embedded usage, provides selection criteria for identifying the right thermal printer, and demonstrates the value of engaging the printer manufacturer early in the design cycle.
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